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Privacy Policy

Last Updated: November 2025

MzDeal Privacy Policy

 

Welcome to MzDeal, a classified and marketplace platform designed to connect buyers and sellers across Mozambique. MzDeal is owned and operated by MzDeal LDA, a registered Mozambican company. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our mobile application, website, and related services (collectively, the "Service").

By accessing or using MzDeal, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Account Information

Full name

Phone number

Email address

Profile photo

Location (city, province)

Password (encrypted)

Verification details (SMS/OTP)

1.2 Listing & Transaction Information

Posted item details (title, description, price, images)

Search queries and filters

Messages between buyers and sellers

Views, clicks, and interaction logs

1.3 Device & Technical Data

IP address

Device type and model

Operating system

Advertising ID

Language and timezone

App version

Crash logs & diagnostic information

1.4 Location Information

GPS-based location (if permission is granted)

Approximate network-based location

1.5 Automatically Collected Activity Data

Favorite items and saved searches

Recently viewed posts

Notification interactions

Image uploads and metadata

1.6 Third-Party Data (If Connected)

Payment data from partners (Rapyd, PayGate, etc.)

Advertising data (Google Ads, Facebook Ads)

Affiliate link interactions (AliExpress, Admitad)

2. How We Use Your Information

We use your information to:

2.1 Provide Core Platform Services

Create and manage user accounts

Display listings and match buyers with sellers

Enable chat, search, posting, and notifications

2.2 Improve User Experience

Personalize recommendations

Remember preferences and saved searches

Optimize search relevance

2.3 Ensure Safety & Fraud Prevention

Detect suspicious or fraudulent activity

Verify posts, photos, and users

Enforce community guidelines

2.4 Advertising & Monetization

Show relevant ads

Track affiliate link performance

Provide monetization options to sellers

2.5 Communication

Send important updates, alerts, and confirmations

Notify users about new items, price drops, or saved interests

3. Sharing Your Information

MzDeal does not sell your personal data. Data may be shared only in these cases:

3.1 With Service Providers

Payment gateway partners (Rapyd, PayGate, etc.)

Cloud hosting and database services

AI image verification services

Analytics and performance tools

3.2 For Legal Reasons

We may disclose data if required by:

Law enforcement

Court orders

Government regulations

3.3 With Your Consent

When you explicitly agree to connect with third-party services.

4. Data Storage & Security

4.1 Storage

Data stored on secure servers (EU-based hosting)

Encrypted connections (HTTPS, SSL)

4.2 Security Measures

Password hashing (industry standard)

Access restrictions for internal systems

Automated threat monitoring

4.3 Retention

Data is retained only as long as necessary for:

Providing services

Legal obligations

Fraud prevention

Users may request deletion at any time.

5. Your Rights

Depending on your location, you may have the right to:

Access your data

Update personal information

Delete your account

Request a copy of your data

Opt-out of marketing communications

Withdraw consent for location or notifications

Requests can be made through in-app support or email.

6. Children’s Data

MzDeal is not intended for users under 18.
We do not knowingly collect data from minors.

7. Cookies & Tracking Technologies

We use cookies to:

Keep accounts logged in

Improve performance

Show relevant ads

You can manage cookies through your device settings, but disabling essential cookies may affect functionality.

8. Third-Party Links

Our platform may contain links to external services (e.g., AliExpress affiliate links).
MzDeal is not responsible for third-party privacy practices.

9. Changes to This Privacy Policy

MzDeal may update this policy periodically. Users will be notified via:

App notifications

Emails

Prominent notices inside the app

10. Contact Us

MzDeal Support Team
Email: [email protected]
Website: www.mzdeal.co.mz

11. Cookie Policy

MzDeal uses cookies to improve user experience, enhance platform performance, and provide personalized services.

Types of Cookies:

Essential: Authentication, security, core features

Performance: Traffic, app speed, crash analytics

Functional: Preferences like language, filters

Advertising: Relevant ads and tracking

Third-party services may also place cookies (Google Analytics, Firebase, Meta Pixel).

You may block, delete, or limit cookies, but essential functions may be affected.

12. Compliance With Google Play & App Store Requirements

MzDeal aligns with all app store privacy and data handling rules:

Clear disclosure of collected data

How data is used and shared

Transparent permissions prompts (location, camera, storage)

Consent requests for sensitive permissions only

13. GDPR-Style Clauses

Even though Mozambique is not under GDPR, MzDeal follows international privacy standards:

Lawful basis for processing: contractual necessity, legitimate interest, consent, legal compliance

User rights: access, correction, deletion, portability, restriction, consent withdrawal

Data Protection Officer (DPO): Oversees privacy operations and data requests

14. Compliance With Mozambique Law

MzDeal LDA complies with Mozambican laws regarding:

Digital commerce and e-commerce regulations

Cybersecurity and fraud prevention

Consumer protection for MzDeal-sold goods

Taxation for subscriptions and services

Data is shared with authorities only when legally required.

For goods sold directly by MzDeal, users are entitled to refunds or replacements in case of:

Misdescribed items

Defective or damaged items

Non-delivery

For user-listed goods, MzDeal LDA is not responsible for transactions conducted outside the platform.

15. Contact Information

MzDeal LDA — Privacy Office
Email: [email protected]
Website: www.mzdeal.co.mz