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Política de privacidade

Last Updated: November 2025

MZDeal Privacy Policy

Welcome to MZDeal, a classified and marketplace platform designed to connect buyers and sellers across Mozambique. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our mobile application, website, and related services (collectively, the "Service").

By accessing or using MZDeal, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal and non-personal information to provide and improve our services:

1.1 Account Information

Full name

Phone number

Email address

Profile photo

Location (city, province)

Password (encrypted)

Verification details (SMS/OTP)

1.2 Listing & Transaction Information

Posted item details (title, description, price, images)

Search queries and filters

Messages between buyers and sellers

Views, clicks, and interaction logs

1.3 Device & Technical Data

IP address

Device type and model

Operating system

Advertising ID

Language and timezone

App version

Crash logs & diagnostic information

1.4 Location Information

GPS-based location (if permission is granted)

Approximate network-based location

1.5 Automatically Collected Activity Data

Favorite items and saved searches

Recently viewed posts

Notification interactions

Image uploads and metadata

1.6 Third‑Party Data (If Connected)

Payment data from partners (Rapyd, PayGate, etc.)

Advertising data (Google Ads, Facebook Ads)

Affiliate link interactions (AliExpress, Admitad)

2. How We Use Your Information

We use your information to:

2.1 Provide Core Platform Services

Create and manage user accounts

Display listings and match buyers with sellers

Enable chat, search, posting, and notifications

2.2 Improve User Experience

Personalize recommendations

Remember preferences and saved searches

Optimize search relevance

2.3 Ensure Safety & Fraud Prevention

Detect suspicious or fraudulent activity

Verify posts, photos, and users

Enforce community guidelines

2.4 Advertising & Monetization

Show relevant ads

Track affiliate link performance

Provide monetization options to sellers

2.5 Communication

Send important updates, alerts, and confirmations

Notify users about new items, price drops, or saved interests

3. Sharing Your Information

MZDeal does not sell your personal data. We may share data only in these cases:

3.1 With Service Providers

Payment gateway partners (Rapyd, PayGate, etc.)

Cloud hosting and database services

AI image verification services

Analytics and performance tools

3.2 For Legal Reasons

We may disclose data if required by:

Law enforcement

Court orders

Government regulations

3.3 With Your Consent

When you explicitly agree to connect with third‑party services.

4. Data Storage & Security

We take appropriate measures to protect your data:

4.1 Storage

Data stored in secure servers (EU‑based hosting)

Encrypted connections (HTTPS, SSL)

4.2 Security Measures

Password hashing with industry standards

Access restrictions for internal systems

Automated monitoring for threats

4.3 Retention

We keep your data only as long as needed for:

Providing our service

Legal obligations

Security and fraud prevention

You may request data deletion at any time.

5. Your Rights

Depending on your location, you may have the right to:

Access your data

Update your information

Delete your account

Request a copy of your data

Opt‑out of marketing

Withdraw consent for location or notifications

Requests can be made via our in-app support or email.

6. Children’s Data

MZDeal is not intended for users under 18 years old. We do not knowingly collect data from minors.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in

Improve performance

Show relevant ads

8. Third-Party Links

Our platform may contain external links (e.g., AliExpress affiliate links). We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. When changes are made, we will notify users via:

App updates

Email notifications

Prominent notices inside the app

10. Contact Us

For questions or privacy requests, contact:

MZDeal Support Team
Email: [email protected]
Website: www.mzdeal.co.mz

If you'd like, I can:

Customize this for Google Play & App Store requirements

Add GDPR/CCPA clauses

Add sections for ads compliance (AdMob, Meta Audience Network)

Add a Terms & Conditions page too

13. Cookie Policy

MzDeal uses cookies and similar tracking technologies to improve user experience, enhance platform performance, and provide personalized services. By using the platform, you consent to the use of cookies as described in this policy.

13.1 What Are Cookies

Cookies are small text files stored on your device that help us:

Identify your account and maintain login sessions.

Remember your preferences, language, and settings.

Improve app performance and loading speed.

Provide personalized recommendations and ads.

Analyze usage patterns and detect fraudulent activities.

13.2 Types of Cookies We Use

Essential Cookies: Required for authentication, security, and core features.

Performance Cookies: Measure traffic, app speed, crashes, and general analytics.

Functional Cookies: Remember preferences like language, filters, and location.

Advertising Cookies: Used to serve relevant ads and track ad performance.

13.3 Third‑Party Cookies

We may use third‑party services such as Google Analytics, Firebase, Meta Pixel, and advertising partners. These third parties may place cookies to collect data for analytics, fraud prevention, or ad targeting.

13.4 Managing Cookies

Depending on your device, you may:

Block cookies

Delete stored cookies

Limit tracking (Android & iOS)

Disable personalized ads

However, disabling essential cookies may affect the platform’s functionality.

14. Compliance With Google Play & App Store Requirements

MzDeal is fully aligned with Google Play and Apple App Store privacy, data handling, and transparency guidelines.

14.1 Required Disclosures

We clearly disclose:

What personal data we collect

How we use and process data

Whether data is shared with third parties

Whether data relates to identity, location, device, or usage analytics

Whether data contributes to tracking or advertising

14.2 Data Safety & Transparency

MzDeal implements:

Accurate Data Safety Form (Google Play)

App Privacy Details (Apple App Store)

Transparent permissions explanations inside the app

Consent prompts when required (location, camera, storage)

14.3 Sensitive Permissions

MzDeal requests sensitive permissions only when necessary, including:

Camera (uploading images)

Gallery access (post photos)

Location (optional for better search and distance calculations)

We never collect or access data unrelated to app functionality.

15. GDPR‑Style Clauses

Even though Mozambique is not under GDPR jurisdiction, MzDeal follows internationally recognized privacy standards to ensure user protection.

15.1 Lawful Basis for Processing

We process personal data under the following bases:

Contractual necessity (e.g., account creation, purchases)

Legitimate interest (fraud detection, platform security)

Consent (notifications, marketing)

Legal compliance (financial records, law enforcement requests)

15.2 User Rights (GDPR‑Inspired)

Users have the right to:

Access their personal data

Request correction or deletion

Withdraw consent for marketing

Request data portability

Restrict or object to certain processing

Requests may be submitted through our support channels.

15.3 Data Protection Officer (DPO)

MzDeal appoints an internal Data Protection Officer responsible for:

Overseeing privacy operations

Managing data access requests

Ensuring compliance with global data standards

16. Compliance With Mozambique Law

MzDeal respects Mozambican digital commerce, data protection, and consumer protection regulations.

16.1 Local Legal Requirements

MzDeal complies with Mozambican laws regarding:

Electronic commerce

Cybersecurity and anti‑fraud regulations

Consumer protection for goods sold by MzDeal

Taxation and invoicing for subscriptions and services

16.2 Cooperation With Local Authorities

We may share user data with Mozambican authorities only when legally required, including cases involving:

Fraud

Criminal investigations

Court orders

MzDeal does not disclose user data for private disputes conducted outside the platform.

16.3 Protection for Mozambique Consumers

For goods sold directly by MzDeal, users may be entitled to refunds or replacements when:

Items do not match their description

Items are damaged or defective

Items are not delivered

For goods sold by third‑party sellers, MzDeal is not responsible for external agreements made outside the platform.

17. Contact Information

If you have questions, concerns, or privacy‑related requests, contact us at:
MzDeal Support – [email protected]