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Community Guidelines

Last Updated: November 2025

MzDeal Community Guidelines

 

These Community Guidelines help keep MzDeal safe, respectful, and trustworthy. By using the MzDeal platform, all users — buyers, sellers, and visitors — agree to follow these rules. Violations may result in warnings, listing removal, restrictions, or permanent suspension.

1. Respectful Behavior

All users must interact respectfully. The following are prohibited:

Harassment, threats, insults, or abusive language.

Hate speech or discrimination based on race, gender, nationality, religion, or disability.

Bullying, intimidation, or provocation.

Spam messages or unsolicited promotions.

MzDeal may suspend users who engage in toxic behavior.

2. Honest & Accurate Information

Users must:

Provide real and truthful information.

Use actual photos of items (unless using permitted official images).

Describe products clearly and accurately.

Avoid misleading pricing or hidden conditions.

Listings found to be deceptive or fake will be removed.

3. Prohibited Content & Activities

MzDeal does not allow:

Illegal goods (weapons, drugs, stolen items).

Counterfeit items or replicas.

Adult or explicit content.

Violent, graphic, or sensitive imagery.

Dangerous items that violate safety standards.

Promotion of illegal activities.

Unauthorized reselling of regulated goods.

Posting unrelated or spam content.

Such content may result in immediate ban.

4. Safe Buying & Selling Practices

For Buyers:

Review listings carefully before purchasing.

Report suspicious sellers or scams.

Never agree to unusual payment methods.

For Sellers:

Deliver items as described.

Be transparent about defects or conditions.

Respond to buyer inquiries professionally.

MzDeal encourages safe, respectful, and transparent transactions.

5. No Off‑Platform Deals

MzDeal prohibits:

Asking users to finalize deals outside the platform.

Sharing phone numbers, bank details, or private contacts to bypass the system.

Offering lower prices outside the platform.

Accepting direct cash or mobile money transfers for in‑app listed items (unless explicitly allowed).

If you choose to transact outside MzDeal, you assume all risks, and MzDeal provides no protection or support for fraud cases.

6. Protecting Privacy & Personal Data

Users must NOT:

Share someone else’s private information publicly.

Request unnecessary personal details.

Post screenshots revealing another user's personal data.

MzDeal will remove any content that violates privacy.

7. Intellectual Property Protection

Users may NOT:

Upload copyrighted images without permission.

Sell counterfeit or trademark‑violating items.

Impersonate brands or official representatives.

MzDeal will remove infringing listings and may ban repeat offenders.

8. Fraud Prevention & Security

Prohibited actions include:

Creating multiple accounts to manipulate ratings.

Posting fake reviews.

Using stolen credit cards or payment methods.

Falsifying delivery confirmations.

Pretending to be another user.

Fraud may result in:

Permanent account ban

Fund withholding

Legal reporting if required

9. Forbidden Messaging Behaviors

Within chats or comments, users may not:

Send offensive or inappropriate content.

Request sexual favors or explicit material.

Promote pyramid schemes or investment scams.

Advertise unrelated services.

MzDeal may restrict messaging rights for misuse.

10. Posting Rules

Users must ensure all posts:

Are placed in the correct category.

Contain accurate titles and descriptions.

Follow image and content guidelines.

Do not include misleading "bait-and-switch" techniques.

Posts violating these rules may be edited or removed.

11. Prohibited Account Actions

Users may not:

Sell or transfer accounts.

Use automated tools or bots.

Attempt to hack or exploit the system.

MzDeal reserves the right to investigate suspicious activity.

12. Reporting Violations

Users can report:

Fraud

Harassment

Fake listings

Prohibited items

Suspicious behavior

MzDeal will review reports and take necessary action.

13. Enforcement & Penalties

Depending on violation severity, consequences may include:

Warning

Listing removal

Temporary suspension

Permanent ban

For serious fraud: reporting to authorities

All decisions are made at MzDeal’s discretion.

14. Updates to the Guidelines

MzDeal may modify these guidelines at any time to maintain a safe environment. Continued platform use means you accept updated terms.

15. Contact

If you have questions or wish to report violations:

Email: [email protected]

Website: mzdeal.co.mz

By using MzDeal, you agree to follow these Community Guidelines to help create a safe, respectful, and trusted marketplace for everyone.